Datatel, a leader in IVR Hosted, Managed Services and Telephony Automation Solutions, announced today that it will be further focusing their efforts in expanding IVR hosted solutions for the Canadian market. This initiative will provide Canadian businesses and organizations, with IVR solutions tailored to the Canadian marketplace.
Toronto, ON (
PRWEB) February 1, 2007 -- DATATEL, a leader in
IVR Hosted, Managed Services and Telephony Automation Solutions, announced today that it will be further focusing their efforts in expanding IVR hosted solutions for the Canadian market. This initiative will provide Canadian businesses and organizations, with
IVR solutions tailored to the Canadian marketplace.
Datatel provides countless solutions that help businesses and organizations automate a wide range of telephone interactions with customers and employees. These include Surveys, Order Processing, Lead Generation, Contests, Promotions, Payment Processing, Billing, and 100's of other
business applications, in a hosted, managed environment.
For over 12 years, Datatel has been providing Hosted
IVR solutions to both the US and Canadian market. The same solution configurations offered in the US were offered in Canada, now Canadian businesses can have access to solutions which are tailored to "Canadian" needs.
With a significant Canadian infrastructure and professional services footprint, Datatel can receive traffic from any Canadian carrier, can link to Canadian payment processing providers, interface with Canadian mobile operators, and provide solutions tailored to regional needs.
As a hosted solution, customers avoid the risk and expense of large capital investments in custom development and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support -- without maintenance or obsolescence worries. By avoiding the time commitment of dedicating development resources, hardware purchases and configuration, customers enjoy rapid solution deployment.
About Datatel: (
www.datatel-systems.com)
Datatel is a global communications technology company that delivers the benefits of Interactive Voice Response (IVR), as a service, by providing turn-key IVR Hosted & Managed solutions. With offices in Toronto, Canada and Weston,
Florida, Datatel's IVR hosted, managed services are employed by
business and service providers to automate a wide range of interactions with customers and employees over the telephone.
At Datatel we deliver all the services that you will require for a successful IVR strategy execution: Planning, Design, Development, Implementation, Hosting, Dedicated Application Support and Management Services.
Our quality people, people who take responsibility, plus superior service and technology, guarantee that your IVR goals are met, and that you are fully satisfied.
Datatel's IVR success comes from over 12 years of research, development and continuous improvement in delivering IVR service models that provide business with reliability, flexibility and the ability to integrate into a wide range of emerging technologies, including mobile messaging and web services.
http://www.datatel-systems.com
